Get In Touch

Talk with our safety specialists

Reach our child passenger safety technicians directly for vehicle fit advice, order tracking, and installation support from our Austin facility.

(304) 982-9854

Fit support hotline

24 hours

Austin warehouse dispatch

How we help

Three ways to get expert answers

Every family mobility question receives direct attention from certified safety technicians.

Vehicle fit confirmation

Installation assistance

Orders and returns

Share your vehicle make, model, and year to verify three-across clearances and LATCH anchor placement before you order.

Get step-by-step guidance on harness adjustment, recline angles, and secure belt paths over phone or video consultation.

Coordinate 30-day trial windows, pre-paid return labels on uninstalled seats, and prompt Austin dispatch updates.

Fit consultation

Send us your vehicle and child stage details

Our technicians review every fit question against FMVSS 213 crash test requirements to recommend the ideal seating setup for your backseat.

Explore our installation library and stage selector

Watch 90-second LATCH walkthroughs or match your child's exact developmental milestone to certified seating options instantly.